Privacy Policy
Effective Date: 5 August 2026
Chilla Box values your privacy and is committed to protecting your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
Information We Collect
We may collect:
* Name
* Email address
* Phone number
* Company name
* Service enquiry details
* Delivery or service location
* Information submitted through our contact forms
We may also collect website usage information such as:
* IP address
* Browser type
* Device information
* Cookies
* Analytics data
How We Use Your Information
We use personal information to:
* Respond to enquiries
* Provide quotations
* Arrange refrigeration hire services
* Process bookings
* Communicate regarding deliveries and collections
* Improve our services
* Send service updates where appropriate
Cookies
Our website uses cookies and analytics technologies to improve website performance and understand visitor behaviour.
Third-Party Services
We may work with trusted third-party providers including:
* Google Analytics
* Google Maps
* Payment providers
* Website hosting providers
These providers may collect information under their own privacy policies.
Data Security
We take reasonable precautions to protect your personal information and keep it secure.
Access to Your Information
You may request access to your personal information or ask us to correct inaccurate information.
Contact
For privacy enquiries, please contact:
Chilla Box